Water & Beverage
3. If a customer’s cooler is not working and he/she wants it replaced, he/she will have to wait until the next delivery date for a replacement.
4. If for some reason, delivered water jugs are leaking, then Water & Beverage Agency will provide a replacement without any charge. However, the customer will have to wait until the next delivery date for the replacement.
5. If a customer buys a Bundled Water Jug Package, even if the customer doesn’t use all of his/her jugs, Water & Beverage Agency will not refund the customer for the unused jugs. If a customer is not sure that he/she will use up all of her jugs, then he/she should buy individual water jugs and not the Bundled Water Jug Package.
7. Unless you order a Bundled Water Jug Package, all items in an order will be delivered in the delivery date after the date the order was placed. For example, if you want to have 1 case of bottled water delivered to your room for all 8 months of an academic year, please place an online order for just 1 case of bottled water. That way, we will deliver 1 case of bottled water in the delivery date right after the date of order. And we will continue delivering 1 case of bottled water to the customer’s room and charging the customer’s credit card in the subsequent months, unless the customer instructs us otherwise.
once sold cannot be returned. Once you place an order to buy or rent our
products, we are NOT obligated to provide you a refund if you decide to cancel your
order after that.